Refund & Return Policy

 

At Anaaya Cosmetics, we want your shopping experience to be exceptional. Here's how we handle returns:

 

Changed your mind or Didn't like the product?

 

Return the unused, saleable product with price tags intact for a replacement.

 

Received a damaged product?

 

Email us at ecom.anaayacosmetics@gmail.com with an image of the damaged product for a replacement or refund.

 

Quality issue?

 

Request a replacement or refund if the product doesn’t meet expectations, provided it's in a saleable condition.

 

Misshipment?

 

Notify us within 24 hours of delivery for collection of the wrong product and reshipment of the correct one.

 

Shipping Charges:

 

We cover return shipping for damaged or misshipped goods. For other returns, return shipping costs are your responsibility.

 

Note:

 

Returns must be claimed within 10 days of receipt.

 

Refunds and replacements processed upon receiving returns.

 

Contact us at ecom.anaayacosmetics@gmail.com for assistance.